Sunday, August 14, 2011

How to write a letter for Defective Products

Client complaint about product :

Dear sir,

Many of our customers have been complaining about your roller-ball pens. They are not giving clear satisfaction, and we have had to refund the purchase price on many of them. Pens received before were satisfactory and we had no complaints from our customers.

Please check if there were an error in the making of these pens. We also suggest you to check if they are being packed with
sufficient protection.

Yours very truly,
(your name)

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